Family Room
- 2 Single beds or 1 Queen-size bed,2 Single beds
- Heating
- Air conditioning
Hotel · Jerusalem · Jerusalem District
Victoria Hotel
A straightforward 3-star base in East Jerusalem, within walking distance of the Old City and Al-Aqsa Mosque.
- Walk to Herod's Gate in about 5 minutes
- Friendly, service-minded staff
- Breakfast with a rich variety included
8.2
Great
303 reviews
Booking.com 8.2 · 303 reviews
About
Victoria Hotel
Victoria Hotel sits on Al Masoudi Street in East Jerusalem, one of the oldest quarters of the city. It’s a no-frills, three-star property that makes up for its modest rooms with a prime position: the Old City’s Herod’s Gate is roughly a five-minute walk, and the Al-Aqsa Mosque is about 1.2 km away. The hotel keeps things simple—24-hour reception, luggage storage, and a lift—so you can drop your bags and get out exploring.
Rooms are clean if dated, with air conditioning, heating, and flat-screen TVs; family and triple options make it workable for groups. The breakfast buffet gets consistent praise for variety, including omelettes, fruits, and cheeses. It’s not a luxury stay, and nobody pretends otherwise—but for the price, it delivers the essentials without fuss.
- Non-smoking rooms
- Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- Luggage storage
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Prime location near the Old City — Herod’s Gate is about a five-minute walk, and Al-Aqsa Mosque is 1.2 km away. Guests repeatedly mention the convenience for exploring the Old Town and the Arab Souk.
- Staff get consistent praise — From reception to the restaurant, guests describe the team as friendly, available, and dedicated. The porter even helped when a guest left a day early.
- Breakfast is a highlight — The buffet includes omelettes, fresh fruits, cheeses, and a rich variety—enough that several guests called it delicious and a good start to the day.
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Worth weighing
3 to weigh- Rooms are basic and dated — This is a budget hotel, and it shows. Guests note dated interiors and some worn elements. You get the essentials—clean bedding, AC, TV—but no frills like minibars or fridges.
- Some maintenance issues reported — At least one guest had a TV that didn’t work and found the reception information poor. It’s not a pattern, but it suggests inconsistent upkeep.
- The 24-hour check-in window is tight — Check-in is only between 13:30 and 14:00, a narrow window that requires careful planning. If you arrive outside those hours, you may need to arrange something with the hotel.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Guest Room
- 2 Single beds or 1 Double bed
Triple Room
- Sleeping arrangements for 3 persons
Suite
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- Lift
- Luggage storage
- Safe deposit box
- Non-smoking rooms
- No pets allowed
In-room
- Air conditioning
- Heating
- Flat-screen TV
- Electric kettle
- Free toiletries
- Carpeted floor
- AM/FM alarm clock
Services
- Paid shuttle service
- Dry cleaning
- Dryer
- Restaurant
- Wi-Fi
- Cots
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.2/10 from 303 reviews
Booking.com · 8.2 · 303 reviews
8.2Verified guest“Fair for the price—nothing more, nothing less. The WiFi worked fine.”
8.2Verified guest“Great value for the money, in a safe area close to the Old Town. The staff were helpful everywhere, and the location was handy for visiting the Arab Souk Market. A pleasant stay.”
8.2Verified guest“Very disappointed. They don’t seem to care about guests. The TV didn’t work, there was no fridge in the room, and the reception gave poor information. Nothing good to say.”
8.2Verified guest“The location was the first thing I liked. Staff were friendly and always ready to help.”
8.2Verified guest“Perfect location, just five minutes to Herod’s Gate. The breakfast was delicious with lots of choice, and the staff, especially Ibrahim in the restaurant, were dedicated and always available.”
8.2Verified guest“Very close to the centre of Jerusalem, and the Wi-Fi was free.”
04 — Location
Getting around Jerusalem
The property sits in Jerusalem.
Old City & Al-Aqsa Mosque: Herod’s Gate is about a five-minute walk, and the Al-Aqsa Mosque is 1.2 km away. This puts you right at the edge of the Old City’s buzz, with the souk and religious sites easily reachable on foot.
Arab Souk Market: Guests mention the Arab Souk Market as relatively close to the hotel—a convenient spot for picking up spices, textiles, and local crafts.
Nearby institutes: The Rockefeller Archaeological Museum and W. F. Albright Institute are close by, which one guest specifically chose the hotel for.
8 Al Masoudi St., Jerusalem, Jerusalem District, Israel
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 13:30-14:00
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 10 rooms
06 — Questions
Frequently asked
What time is check-in and check-out at Victoria Hotel?
Check-in is between 13:30 and 14:00, and check-out is at 11:00. The window is tight, so plan your arrival accordingly.
Is breakfast included in the room rate?
Guests have reported that breakfast is included in the rate for some bookings, and it’s generally praised for its variety, including omelettes, fruits, and cheeses. It’s best to confirm with the hotel when booking.
Does Victoria Hotel have parking?
The hotel does not list parking among its amenities. If you’re driving, check with the hotel directly for nearby options or use public transport.
Are pets allowed at the hotel?
No, pets are not allowed at Victoria Hotel.
How far is the hotel from the Old City?
Herod’s Gate is about a 5-minute walk from the hotel, and the Al-Aqsa Mosque is 1.2 km away. It’s a convenient base for exploring the Old City on foot.
Is there Wi-Fi available?
Yes, Wi-Fi is listed among the hotel’s amenities, and guests have noted that it works fine.
The bottom line
Victoria Hotel won’t win any style awards, but it nails the basics: a spot-on location near the Old City, a staff that genuinely cares, and a breakfast that punches above its weight. If you want a clean, no-fuss base in East Jerusalem and don’t need luxury, it’s a solid pick for the price.
8.2Verified guest reviews and Stay Atlas analysis
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